bjbaji Terms and Conditions – Pakistan Online Casino & Betting Platform

1 Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the bjbaji platform, including the bjbaji website, mobile browser experience and all associated services offered at bjbaji-bangla.com ("the Platform"). By creating an account, making a deposit, placing a bet or otherwise using the bjbaji Platform in any way, you confirm that you have read, understood and unconditionally agreed to be bound by these Terms in their entirety.

bjbaji reserves the right to update or amend these Terms at any time. Whenever material changes are made, bjbaji will post a notice on the Platform and update the "Last Updated" date shown at the top of this page. Continued use of the Platform following any such update constitutes acceptance of the revised Terms. If you do not agree with any portion of these Terms at any time, you must immediately stop using bjbaji and contact support to close your account.

These Terms apply exclusively to individual players accessing bjbaji from Pakistan (PK). All monetary values referenced in these Terms are denominated in Pakistani Rupees (PKR) unless stated otherwise.

2 Account Eligibility

To register and maintain an active account on bjbaji, you must meet all of the following eligibility requirements at the time of registration and on an ongoing basis throughout the lifetime of your account:

• You must be at least 18 years of age. bjbaji enforces a strict minimum age policy and may request documentary evidence of age at any point. Accounts where age verification cannot be completed will be suspended and any balance held pending verification.
• You must be an individual person registering on your own behalf. Corporate accounts, automated accounts and accounts registered by third parties on behalf of another person are not permitted on bjbaji.
• You must not already hold another active bjbaji account. Each person is entitled to one account only. Duplicate accounts will be closed and any bonuses forfeited.
• You must not be a current employee, contractor, agent or immediate family member of a bjbaji employee in a role that creates a conflict of interest with platform operations or game integrity.
• You must agree to provide accurate, truthful and current information during registration and to update that information promptly if it changes.

bjbaji reserves the right to refuse an application for registration or to close an existing account at its discretion if these eligibility criteria are not met or if bjbaji reasonably suspects that they are not being met. This decision is final and bjbaji is not obligated to provide a detailed explanation.

3 Registration & Identity Verification

When you register on bjbaji, you are required to provide your full legal name, Pakistani mobile number, date of birth and CNIC (Computerised National Identity Card) number. This information is used to verify your identity, prevent underage gambling and comply with anti-money laundering obligations.

bjbaji operates a KYC (Know Your Customer) verification process. Before a player may withdraw funds, bjbaji may request supporting documents including a copy of your CNIC, a recent utility bill or bank statement matching your registered address, and in some cases a photograph or selfie for identity confirmation. Players who do not complete KYC verification may be restricted from withdrawing funds until the process is finished.

You are responsible for keeping your bjbaji login credentials — username, password and any two-factor authentication details — strictly confidential. bjbaji will never ask for your password via email, phone or live chat. Any activity conducted under your account credentials is your responsibility, whether authorised by you or not. If you suspect that your account has been accessed without your permission, contact bjbaji support immediately.

• Each player may hold only one bjbaji account. Creating multiple accounts is strictly prohibited and will result in all accounts being closed and balances forfeited.
• You must ensure your registered mobile number is active, as it is used for OTP authentication during login, withdrawals and account changes.
• bjbaji may close or suspend an account without notice if false, incomplete or misleading information is provided during registration or verification.

4 Deposits & Withdrawals

All financial transactions on bjbaji are conducted in Pakistani Rupees (PKR). No currency conversion is applied at any stage. The minimum deposit on bjbaji is Rs 500 and the minimum withdrawal is Rs 1,000. Maximum daily deposit and withdrawal limits apply and may vary by payment method and account verification level.

bjbaji accepts the following payment methods for both deposits and withdrawals:

• Easypaisa – instant deposit credit and withdrawals typically within 5–15 minutes for verified accounts
• JazzCash – instant deposit credit and withdrawals typically within 5–15 minutes for verified accounts
• NayaPay – instant deposit, withdrawals within 15–30 minutes
• SadaPay – instant deposit, withdrawals within 15–30 minutes
• Bank Transfer (IBFT) – deposits clear within minutes; withdrawals may take up to 30–60 minutes depending on the receiving bank
• Visa / Mastercard debit cards – subject to card issuer limits

Deposits must be made from a payment method registered in your own name that matches your bjbaji account details. Third-party deposits are not accepted on bjbaji. If a third-party transaction is detected, the deposit will be reversed and the account suspended pending investigation.

bjbaji does not charge fees on deposits or withdrawals from its side, but your payment provider may apply their own transaction fees. Withdrawals to the same payment method used for deposit are processed first. If a withdrawal to the original deposit method is not possible, bjbaji support will arrange an alternative verified method.

5 Bonuses & Promotions

bjbaji offers a range of promotional bonuses including welcome deposit bonuses, reload bonuses, cashback offers and VIP rewards. All bonuses are subject to the specific terms published alongside each promotion, in addition to the general conditions set out in this section. Where there is a conflict between a specific promotion's terms and these general Terms, the specific promotion terms take precedence.

• Wagering Requirements: All bonus funds credited to your bjbaji account carry a wagering requirement. This means the bonus amount (and in some cases the deposit amount) must be wagered a stated number of times before any winnings derived from the bonus can be withdrawn. The applicable wagering multiplier will be clearly stated in each promotion's terms.
• Game Contributions: Different games contribute different percentages towards satisfying a wagering requirement. Live casino table games typically contribute at a lower rate than slots. The contribution percentages for all game categories are available on the promotions page of bjbaji.
• Time Limits: All bonuses expire after a set number of days from the date of credit unless the wagering requirement has been satisfied. Expired bonus funds and any associated winnings are forfeited automatically.
• One Bonus at a Time: Only one bonus may be active in your bjbaji account at any given time. Accepting a new bonus before the existing one has been cleared or expired will cause the earlier bonus to be forfeited.
• Withdrawal Before Clearing: If you request a withdrawal while an active bonus is in your account, bjbaji may remove the bonus and any bonus-derived winnings before processing the withdrawal of your real-money balance.
• Bonus Abuse: bjbaji reserves the right to withhold or cancel any bonus, and to void any bets placed using bonus funds, if it suspects that the bonus is being abused through matched betting, arbitrage, systematic low-risk strategies or any other behaviour that bjbaji determines constitutes manipulation of bonus terms.

bjbaji may change, pause or discontinue any promotional offer at any time. Players who have already opted into a promotion before changes take effect will continue to be governed by the terms that were in place at the time of opt-in, provided those terms are not in conflict with any regulatory requirement.

6 Betting & Gaming Rules

All bets placed on bjbaji are final once confirmed. bjbaji does not accept requests to cancel, amend or reverse a confirmed bet under any circumstances except where a game or event is declared void under the applicable sporting or game rules.

For sports betting — including PSL betting — bjbaji reserves the right to void any bet placed on an event where a material error in the odds has occurred, where the event outcome has already been determined at the time of placement, or where bjbaji has reasonable grounds to believe that the betting activity is part of a coordinated attempt to exploit pricing errors. In such cases, the stake will be returned to the player's account.

• Minimum and maximum stake limits apply on all markets and games. These limits may vary by game type, variant and table. Current limits are displayed within each game interface on bjbaji.
• In-play bets on cricket and PSL matches are subject to a brief processing delay. bjbaji does not guarantee that a bet submitted during this delay will be accepted at the displayed price.
• bjbaji live casino outcomes are determined by physical equipment (cards, roulette wheels) operated in real studio environments. Technical disconnection during a live hand does not entitle a player to a refund unless the disconnection is caused by a server-side failure on bjbaji's infrastructure, as determined by bjbaji.
• RNG game outcomes are generated by certified random number generators and are not influenced by prior results, account history or bet size.

7 Prohibited Conduct

The following activities are strictly prohibited on bjbaji and will result in immediate account suspension, forfeiture of balances and where appropriate referral to relevant authorities:

• Using automated software, bots, scripts or any artificial intelligence tools to interact with the Platform or place bets
• Colluding with other players to gain an unfair advantage in live table games including Teen Patti, Baccarat or Poker variants
• Providing false identity or age information during registration or KYC verification
• Using payment methods registered to another person or that are linked to fraudulent financial activity
• Creating multiple accounts or registering with a different identity after a previous account has been closed or suspended
• Attempting to exploit software bugs, glitches or errors in the Platform for financial gain — any such exploitation discovered after the fact will result in the relevant winnings being voided
• Using the bjbaji Platform to launder money or conduct any transaction that may constitute a financial crime under Pakistani law
• Interfering with or disrupting the Platform's technical infrastructure in any way

bjbaji employs automated fraud detection systems that monitor account activity around the clock. Suspicious patterns trigger manual review by the bjbaji risk team. Players whose accounts are flagged for review may experience temporary restrictions on withdrawals during the investigation period.

8 Account Security

You are solely responsible for maintaining the security of your bjbaji account credentials. bjbaji strongly recommends enabling two-factor authentication (2FA) on your account, using a unique password that you do not use on any other service, and never sharing your login details with any third party.

If you believe your account has been compromised or accessed without your authorisation, you must notify bjbaji support immediately. bjbaji will suspend the affected account and investigate the breach. Bets placed by unauthorised users before a report is made remain valid as they were processed under your account credentials, and bjbaji cannot reverse confirmed transactions in these circumstances.

bjbaji will never contact you by email, phone or SMS asking for your password. Any communication claiming to be from bjbaji that requests your password should be treated as fraudulent and reported to bjbaji support immediately.

9 Responsible Gaming

bjbaji is committed to providing a safe, responsible and controlled gaming environment. Problem gambling is a serious issue and bjbaji takes its obligations in this area seriously. The following responsible gaming tools are available to all registered players and can be activated at any time through your account settings or by contacting bjbaji support:

• Deposit Limits: Set a maximum amount you can deposit per day, week or month in PKR
• Loss Limits: Set a maximum net loss you are permitted to incur over a defined period
• Session Time Reminders: Receive a notification after a specified number of consecutive hours on the Platform
• Reality Checks: Periodic pop-up notifications displaying the amount of time spent on bjbaji and net session result
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing bjbaji. Short-term cooling-off periods (24 hours, 7 days, 30 days) and permanent self-exclusion are available. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

bjbaji strongly encourages any player who feels that their gambling is becoming a problem to use these tools without hesitation. There is no negative consequence to setting limits or requesting self-exclusion — it is your account and your decision, and bjbaji fully supports responsible choices. For further guidance, visit our dedicated Responsible Gaming page.

10 Privacy & Data

bjbaji collects, processes and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the Privacy Policy. The Privacy Policy explains what data bjbaji collects, why it is collected, how it is stored and how it may be shared.

In summary, bjbaji collects personal data for the purposes of account management, identity verification, fraud prevention, compliance with legal obligations and improvement of the Platform. bjbaji does not sell personal data to third-party advertisers. Data may be shared with payment processors, KYC verification partners and regulatory authorities where required by law.

For the full details of how bjbaji handles your personal information, please review the Privacy Policy.

11 Intellectual Property

All content on the bjbaji Platform — including but not limited to the bjbaji name and logo, website design, page layouts, text, graphics, game interfaces, software and any other material — is the exclusive intellectual property of bjbaji or its licensed content providers. You are granted a limited, non-transferable, non-exclusive licence to use the Platform for personal entertainment purposes only.

You may not reproduce, distribute, publish, display, modify, create derivative works from, reverse engineer or otherwise exploit any bjbaji content without prior written permission. Any unauthorised use of bjbaji intellectual property may result in account termination and legal action where appropriate.

12 Limitation of Liability

bjbaji provides the Platform on an "as is" and "as available" basis. While bjbaji makes every reasonable effort to ensure the Platform is available, accurate and free from errors, bjbaji does not guarantee uninterrupted availability and accepts no liability for losses arising from Platform downtime, technical errors or connectivity issues beyond bjbaji's reasonable control.

• bjbaji is not liable for any loss of winnings, profits or savings that a player claims would have been made had the Platform been available or functioning differently at a particular time.
• bjbaji is not responsible for any third-party payment provider delays or failures that affect the timing of deposits or withdrawals.
• bjbaji's total aggregate liability to any individual player in connection with any claim arising under these Terms shall not exceed the net deposits made by that player in the 30 days preceding the event giving rise to the claim.
• Nothing in these Terms limits bjbaji's liability for fraud, wilful misconduct or any other liability that cannot be excluded under applicable Pakistani law.

13 Account Suspension & Termination

bjbaji reserves the right to suspend or permanently close any account at its discretion, including where:

• A player has breached any part of these Terms
• bjbaji suspects fraudulent, collusive or criminal activity associated with the account
• A player fails to complete identity or age verification within a reasonable period
• A player is found to have provided false registration information
• Regulatory, compliance or legal requirements necessitate account closure

In the event that a bjbaji account is closed due to a Terms breach, any bonuses and bonus-derived winnings in the account will be forfeited. Real-money funds that are not implicated in any breach may be returned to the player via the original deposit method, subject to any outstanding KYC requirements being satisfied.

Players who wish to close their own bjbaji account voluntarily may do so by contacting bjbaji support. Any pending bets will be settled according to their normal outcome. Remaining real-money balance will be returned to the player's verified payment method within the standard withdrawal timeframe.

14 Changes to These Terms

bjbaji may update these Terms at any time. Where changes are material — meaning they could meaningfully affect your rights or obligations as a bjbaji player — bjbaji will provide reasonable notice through a prominent notice on the Platform and by email to registered players where possible, at least 7 days before the changes take effect.

For minor changes such as clarifications, corrections of typographical errors or formatting updates that do not alter the substance of the Terms, bjbaji may update the document without advance notice, updating only the "Last Updated" date. You are responsible for reviewing these Terms periodically to remain informed of the current version. The current version is always the one published at bjbaji-bangla.com/terms-conditions.

If you continue to use bjbaji after updated Terms have come into effect, you are deemed to have accepted the updated version. If you disagree with any update, you must stop using bjbaji and contact support to close your account.

15 Contact & Support

If you have any questions about these Terms, or if you believe that bjbaji has not complied with them in a way that affects you, please contact the bjbaji support team. We genuinely want to resolve issues fairly and as quickly as possible.

• Live Chat: Available 24/7 directly through the bjbaji Platform — the fastest way to get a response
• Email: support@bjbaji-bangla.com — responses within 24 hours for most queries

When contacting bjbaji support about a Terms-related issue, please include your registered username and a clear description of the situation. Support agents cannot discuss account-specific matters unless they can verify your identity via the registered mobile OTP process.

These Terms are governed by the principles applicable in the jurisdiction under which bjbaji operates. Any disputes that cannot be resolved through bjbaji's internal complaints process will be subject to the applicable dispute resolution mechanism as communicated by bjbaji support in the first instance.